Healthcare & insurers
Member materials, patient instructions and PHI — handled like PHI.
Health systems, payers and community health centers carry translation obligations under CMS and Section 1557, on documents where a mistranslation is a clinical and legal event. Most of that content also cannot legally be pasted into a public AI tool.
Talk about a private deploymentWhat you are up against
The three pressures we hear about most.
Vital documents, non-negotiable accuracy
EOBs, consent forms, discharge instructions, formularies and appeal rights have to be correct and readable at the mandated reading level, in every threshold language.
PHI cannot leave the perimeter
The moment a workflow involves patient identifiers, a public model API stops being an option and legal review stops the project.
Interpreter demand is spiky and unforgiving
Encounters do not schedule themselves around interpreter availability, and a missed one becomes a compliance finding.
How we help
Both practices, pointed at the same sector.
Practice one
Translation as a Service
- Member and patient material translation with medical terminology control
- Readability grading so a translated consent form stays at the required level
- Back-translation for regulatory submission
- Medical interpreting: on-site, OPI and VRI
Practice two
AI solutions
- De-identification before anything is processed or stored
- Private, in-VPC deployment with open-weight models — no data leaves your tenancy
- Encounter and call transcription with speaker separation
- Automated document pipelines for plan-year material refreshes
- Quality gates that hold a document rather than publish an unreviewed one
Healthcare & insurance
Start with the deadline that is closest.
Tell us the obligation, the volume and the date. We will come back with what is achievable and what it costs — before anyone writes a scope of work.